Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with TVLV Beauty.
We are committed to processing and delivering your order as quickly and efficiently as possible. Please review the following shipping information before placing your order.
Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Please note that processing times may be extended during holidays, promotional events, or periods of high order volume.
Orders are not processed or shipped on weekends or public holidays.
Shipping Methods
We currently ship all orders via international air freight services.
Shipping carriers and local delivery partners may vary depending on the destination country or region.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 8–18 Business Days |
| United Kingdom | 7–15 Business Days |
| Europe | 7–18 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| Other Countries | 10–25 Business Days |
Please note that these delivery times are estimates only and are not guaranteed.
Delays may occur due to customs inspections, weather conditions, airline scheduling, local courier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location and order value.
From time to time, TVLV Beauty may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 24–72 hours for tracking updates to appear after shipment.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the product price or shipping fee.
Delayed or Lost Shipments
If your package is delayed beyond the estimated delivery timeframe or appears to be lost in transit, please contact us at:
We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
TVLV Beauty is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
TVLV Customer Support
Email: support@tvlv.shop
Website: www.tvlv.shop
Shipping Policy Updates
TVLV Beauty reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will be posted on this page and will take effect immediately upon publication.